Job Description
Job Title: Supported Living Manager – Complex Needs
Location: Hailsham, East Sussex, BN24, UK
Type of Role: Full-time, Permanent, 40 hours per week + on-call rota
Salary: £40,000 – £48,000 per annum DOE (negotiable) + Bonus + Benefits
Company: Pivotal People Care(recruiting exclusively on behalf of our client)
About the Role
We’re looking for an experienced and compassionate Supported Living Manager to lead a bespoke service supporting one individual with complex needs in their own home.
This is a hands-on leadership role where you’ll be supernumerary to the rota, giving you the space to focus on quality, consistency, and team development. You’ll be supported by a Deputy Manager and a dedicated 2:1 care team, ensuring the individual receives safe, structured, and person-centred support while you focus on leadership and oversight.
About the Organisation
Our client is a growing, family-run care provider with services across Sussex and Hampshire. Known for doing things properly, they’re values-led, people-focused, and committed to building services around the unique needs of each person they support.
You’ll be joining a team backed by strong leadership, a responsive head office, and a culture that genuinely invests in its people – from training and clinical quality to career development.
Key Responsibilities of the Supported Living Manager
- Lead and develop a small, skilled team
- Work supernumerary to the rota, with a Deputy and 2:1 staffing model in place
- Embed safeguarding and promote a safe, person-led culture
- Manage rotas, resources, and day-to-day operations
- Ensure compliance with CQC and quality standards
- Build strong relationships with families, professionals, and commissioners
- Oversee budgets and contribute to service planning and development
Skills and Experience
- Experience managing supported living or similar services
- Strong leadership and team development skills
- Confident understanding of CQC regulations
- Excellent communication and collaboration skills
- A calm, creative, and resilient approach to care
- Ideally, experience supporting individuals with epilepsy, autistic behaviours, and a working knowledge of acquired brain injury (ABI)
What’s in it for You
- £40,000 – £48,000 salary DOE (negotiable) + annual bonus
- 31 days holiday (including bank holidays)
- Private medical cover & life insurance (post-probation)
- Pension scheme
- Tailored training & career development
- Supportive induction & leadership
- Company sick pay (post-probation)
💬 If salary is the only thing holding you back, let’s talk — we’re open to the right person.
How to Apply
If you’re ready to lead a service where your impact will be felt every day, we’d love to hear from you.
Apply today via Pivotal People Care